Frequently Asked Questions

PlankeApp is a Pilates talent marketplace. It's a mobile application for iOS and Android that is tailored for studios and instructors. As an instructor, you can apply for jobs all over the world or view and message studios. As a studio, you can post jobs, screen applicants, and hire or connect with instructors.

Please follow these steps - if you are stil having trouble, email info@plankeapp.com.

1. Make sure you have the app downloaded on your phone (not computer or tablet).

2. Check your email for a login link from planke-app@firebase.com.

3. Click on the link within 5 minutes to be automatically logged in.

4. If you still have an issue, then uninstill the app --> restart your phone --> reinstall the app and try logging in again.

5. If you still have an issue, delete all old emails from planke-app@firebase.com and try again.

Subscriptions are managed through the app store if you are on an Apple device and the play store if you are on an android device.

On iPhone: Select Settings > Apple ID > Subscriptions > PlankeApp > Cancel Subscription

Still need help? See Apple's steps to cancel .

On Android: Open Play Store > Profile (top right) > Payments & Subscriptions > Subscriptions > PlankeApp > Cancel

Still need help? See Android's steps to cancel. 

Note** - If you signed up for a subscription before April 2023 then your payment was not processed through the app or play store. Reach out to us at support@plankeapp.com and we will help you cancel.

Yes! Right now our biggest userbase is with Pilates, but we are growing into the Yoga and Barre space as well - as there is a lot of cross-over for studios and instructors alike. The more you share PlankeApp with your fitpro community, the more opportunities there will be so we recommend sharing the app with your colleagues and employers. 

PlankeApp is free to download and use for studios and instructors. Instructors gain full functionality with their free account. 

Once a studio joins PlankeApp free tier, they can add one studio location, post one job per month and DM three instructors per month. To unlock unlimited job postings, DMs, enhanced search and hiring functinoality, studios can upgrade to a Studio Pro account. Enterprise Pro accounts are for studios with 4+ locations.   

Once you’ve set up your account, posting a job is a one step process. Simply answer a few prompted questions and post the class that you need filled…then either browse profiles or wait for the instructors to come to you. All jobs you post are automatically shared directly to the instructor’s main feed. 

No, PlankeApp does not hire or facilitate the hiring of instructors. We provide the platform for studios and instructors to view and connect. You can view instructor credentials right in the app, including job history, reviews, certifications and insurance. 

Every teaching opportunity is unique - pay rates as well as guidelines on contract vs employee work are determined by individual studios and not a part of the PlankeApp or its services. 

Each country has its own guidelines, and the studio you connect with will be able to provide information on legal requirements for their location. 

Nope! You may be surprised at who’s looking for exactly what you offer. Teachers may want to build their teaching skills or simply have a full day of teaching without building a clientele. 

Yes! PlankeApp is designed to make your studio management easier, and that definitely includes subbing. Post a job for just one class or fill an ongoing shift. 

Permanent jobs are posted for 60 days before they expire. Once jobs expire, instructors will no longer see or be able to apply for the job. Temporary/Seasonal jobs expire after the date of the job. 

As an instructor - go to your profile tab and then edit your profile. Click on the top section that includes your name/experience/location and you can enter a new location. 

As a studio, you can set your studio location by editing your profile. Studio free tiers can list one location. Studio pro can list 2-3 locations. Enterprise Pro accounts can list 4+ locations.