Frequently Asked Questions
What is PlankeApp?Getting Started
PlankeApp is a Pilates job board and professional network. It is both a browser-based web app and a mobile application for iOS and Android that is tailored for studios and instructors. As an instructor, you can apply for jobs all over the world or view and message studios. As a studio, you can post jobs, screen applicants, and hire or connect with instructors.
I can't sign in on mobile - what do I do?Getting Started
Please follow these steps:
- Make sure you have the app downloaded on your phone (not computer or tablet).
- Check your email for a login link from noreply@planke-app.firebaseapp.com.
- Click on the link within 5 minutes to be automatically logged in.
- If you still have an issue, then uninstall the app → restart your phone → reinstall the app and try logging in again.
- If you still have an issue, delete all old emails from noreply@planke-app.firebaseapp.com and try again.
If you are still having trouble, contact our support team.
How much does PlankeApp cost?Getting Started
PlankeApp is free to download and use for studios and instructors. Instructors gain full functionality with their free account.
Once a studio joins PlankeApp free tier, they can add one studio location, browse instructor profiles, and receive messages from instructors (but cannot respond). To post jobs and unlock unlimited messaging, enhanced search, and hiring functionality, studios must upgrade to Plus ($199/year), Pro ($399/year), or Enterprise (custom pricing) plans.
Can I use PlankeApp for Yoga, Barre and other types of fitness?Getting Started
Yes! Right now our biggest userbase is with Pilates, but we are growing into the Yoga and Barre space as well - as there is a lot of cross-over for studios and instructors alike. We recommend sharing the app with your colleagues and employers to help grow opportunities in your field.
How do I post a job?For Studios
Once you've set up your account, posting a job is a one step process. Simply answer a few prompted questions and post the class that you need filled…then either browse profiles or wait for the instructors to come to you. All jobs you post are automatically shared directly to the instructor's main feed.
Can I post subbing jobs on PlankeApp?For Studios
Yes! PlankeApp is designed to make your studio management easier, and that definitely includes subbing. Post a job for just one class or fill an ongoing shift.
How long is my job posted for?For Studios
All job types (Permanent, Substitute, and Seasonal) are posted for 45 days before they expire. Workshops and Teacher Training expire 60 days after posting or on the event start date, whichever comes first. Studio Rentals expire 60 days after posting and can be automatically renewed. Once posts expire, instructors will no longer see or be able to apply.
Does PlankeApp recruit or vet instructors?For Studios
No, PlankeApp does not hire or facilitate the hiring of instructors. We provide the platform for studios and instructors to view and connect. You can view instructor credentials right in the app, including job history, certifications and insurance.
How do I find qualified instructors for my studio?For Studios
Unlike major job boards and professional networks, PlankeApp is exclusively for fitness professionals, so every profile you see is relevant to your studio. Use our enhanced search filters to find instructors by location, certifications, experience level, and availability. Review their profiles, certifications, and past work history. You can also post specific requirements in your job listings to attract the right candidates.
Learn more about our studio solutions to get started.
Can I post an instructor training or workshop?For Studios
Yes! You can post workshops, teacher training programs, and continuing education events on PlankeApp. These postings are designed to help studios promote their educational offerings to instructors. Workshop and training posts expire 60 days after posting or on the event start date, whichever comes first.
Can I post my studio for an instructor to rent?For Studios
Absolutely! Studio rental postings allow you to rent out your space to qualified instructors during off-hours or open time slots. This is a great way to generate additional revenue from your studio space. Rental posts expire 60 days after posting and can be automatically renewed to maintain visibility.
How much do jobs on PlankeApp pay?For Instructors
Every teaching opportunity is unique - pay rates as well as guidelines on contract vs employee work are determined by individual studios and not a part of the PlankeApp or its services.
How do I know if I am allowed to travel and work outside my own country?For Instructors
Each country has its own guidelines, and the studio you connect with will be able to provide information on legal requirements for their location.
How do I create a compelling instructor profile?For Instructors
Include a professional photo, list all relevant certifications, highlight your experience and specialties, add your availability, and write a brief bio that showcases your teaching style and personality. The more complete your profile, the more likely studios are to reach out.
Create your instructor profile to get started, or read our blog post on creating compelling profiles.
What certifications should I list on my profile?For Instructors
List all relevant Pilates certifications (Classical, Contemporary, Reformer, Mat, etc.), as well as other fitness certifications like Yoga, Barre, or specialized training. Include the certifying organization and year completed. Studios often look for specific credentials.
How do I cancel my PlankeApp subscription?Account Management
Subscriptions are managed through the app store if you are on an Apple device and the play store if you are on an android device.
On iPhone: Select Settings → Apple ID → Subscriptions → PlankeApp → Cancel Subscription
Still need help? See Apple's steps to cancel on the link below.
On Android: Open Play Store → Profile (top right) → Payments & Subscriptions → Subscriptions → PlankeApp → Cancel
Still need help? See Android's steps to cancel on the link below.
Note: If you signed up for a subscription before April 2023 then your payment was not processed through the app or play store. Contact our support team and we will help you cancel.
How can I change my location?Account Management
As an instructor: Go to your profile tab and then edit your profile. Click on the top section that includes your name/experience/location and you can enter a new location.
As a studio: You can set your studio location by editing your profile. Free tier studios can list one location. Plus plans include 1 location, Pro plans allow up to 5 locations, and Enterprise plans offer unlimited locations.
Is my personal information secure on PlankeApp?Account Management
Yes, we take data security seriously. All personal information is encrypted and stored securely. We never share your contact information without your permission, and you control what information is visible on your profile. We comply with industry-standard security practices to protect your data.
How does the messaging system work?Platform Features
You can message other users directly through the app after setting up a profile. Studios can message instructors that may be interested in work opportunities. Instructors can message both studios and other instructors. Note that studios on the free tier can receive messages but cannot respond, while all paid plans (Plus, Pro, and Enterprise) offer unlimited messaging.
What happens if a class gets cancelled?Platform Features
If a class needs to be cancelled, the studio should notify the instructor as soon as possible through the app's messaging system. Cancellation policies vary by studio, so be sure to discuss expectations during the initial conversation. We recommend establishing clear communication about cancellation procedures.
Still need help?
Can't find what you're looking for? Contact our support team and we'll get back to you as soon as possible.